Our trade processes involve seamless order placement, secure payment methods, efficient shipping, and reliable customer support to ensure a smooth experience for our customers.

For any of your demand, you can contact our sales team for assistance. They will guide and offer you the industry leaders of the product you request.

Payment transfers are accepted from banks that our various partners work with. We offer secure payment secure payment gateway to safeguard your transaction information. We follow the process and guarantee that we will solve any possible negative payment problem as soon as possible.

Yes, we offer international shipping to many countries worldwide. Such as Middle East, North Africa, Central Asia, Europe. Shipping rates and delivery times may vary depending on the destination.

Shipping rates and delivery times depend on factors such as the destination, shipping method selected, and the size/weight of the package. After your inquiry confirmed, you will have your booking confirmation and invoice. You can find detailed information during the checkout process.

Yes, we provide tracking information for all shipments. First you will have estimated dates of shipment. Once your order is shipped, you will receive a tracking number via email to monitor the status of your delivery.

Once you received your shipment you can inform us that if you needed any assistance. Once you have damaged items after the shipment you can inform us and get your amount of damaged items money back. As another solution, you can inform us about damaged items if you have and we can provide a mechanic for them to be repaired through our partner company.

As we mentioned in the previous question, we can provide different supports for your order. Please contact our customer support team with your order details. They will guide you through the process and provide assistance as needed.

Yes, we offer wholesale and bulk purchasing options for businesses and organizations. Please reach out to our sales team to discuss your specific requirements and pricing options.

We have stringent quality control procedures in place to ensure that all our products meet the highest standards. This includes regular inspections, testing, and certifications from relevant authorities.

Yes. We work with various partners who have their products compliant with international trade regulations.

We have professional experts provide consulting services for your company on topics and subjects that are required for you to meet your business objectives. Through our services, a business can quickly acquire much-needed expertise and professional help.

Hizmetlerimiz

Türkiye Pazarına Giriş

Consultation about Turkish Market

Consultation about Turkish Law and Customs

ÜRETİCİLERİ ARAŞTIRMA

Anlaşmalar Yapmak

Lawyer Services

Mali Danışmanlık

Official Account Service (State Accountant)

Researching Shipping Terms and Making Arrangements

Müfettiş Şirketlerini Araştırmak

Toplantılar Düzenlemek, Yardım Sağlamak

Translation Services

Fiyat Karşılaştırması

Attending Meetings as Consultant

For international shipments, the required documents may vary depending on the destination country and the nature of the goods being shipped. However, here are common documents that may be required:

Commercial Invoice: This document provides details about the contents of the shipment, including the description of the goods, their value, quantity, and the terms of sale.

Packing List: A packing list itemizes the contents of the shipment, including information such as product names, quantities, weights, and dimensions.

Bill of Lading (B/L): The bill of lading is a contract between the shipper and the carrier that serves as a receipt for the goods being shipped and a document of title.

Certificate of Origin: This document certifies the origin of the goods being shipped and may be required to determine eligibility for preferential tariff rates under free trade agreements.

HS Code: plays a crucial role in facilitating international trade by providing a standardized and systematic approach to classifying goods, which enhances transparency, efficiency, and compliance across the global supply chain.

Our customer support process is focused on delivering exceptional service and ensuring customer satisfaction at every interaction. We are committed to building long-term relationships with our customers based on trust, reliability, and responsiveness.

We offer multiple channels for customers to reach out to us, including email, phone, chat, and social media platforms. This allows customers to choose the most convenient method for them to communicate with us.

Anyone who wants to request products from the Turkish market can contact us. We are at your service to safely deliver products that meet your demands, from the highest quality manufacturers.

The contracted company may want to send samples before bulk purchasing at its own request, without yours but for your possible future orders, samples may be requested before bulk purchasing, depending on the working methods of our various partners. This depends on the regulations of the contracted companies we work with.

The order cannot be canceled after the proforma invoice is signed and stamped and the advance payment is settled because after the advance payment production starts. But you can edit your order. You can add items that you want, or you can remove them that you do not want.

Our team ensures that all necessary customs documentation, including commercial invoices, packing lists, certificates of origin, and any required permits or licenses, are accurately prepared and submitted to customs authorities. This documentation is essential for customs clearance and compliance with import regulations.

Our goal is to streamline the customs clearance process for our international orders, minimize delays and uncertainties, and ensure that our customers receive their shipments efficiently and in compliance with all relevant regulations. We strive to provide comprehensive support and assistance throughout the import process to deliver a seamless experience for our customers.